Versand
Delivery Costs
payment and shipping
Germany: including VAT) Domestic deliveries (Germany): Free of charge.
Germany: free
Deliveries abroad:
We calculate the shipping costs abroad as a flat rate as follows:
Europe: €15.00
America: €16.81
Asia: €16.81
Africa: €16.81
Oceania: €16.81
Rest of the world: €33.61
Delivery times
Jewelry from our prepared warehouse
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 3-5 days, for deliveries abroad within 5-26 days after conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction). Please note that there is no delivery on Sundays and public holidays.
Personalized Jewelry
In the case of goods designed individually according to customer requirements, the correction template is created within 3-5 days after the conclusion of the contract, the design work is carried out and the goods are delivered within 21 days after the release of the correction template (if advance payment has been agreed, after the time of your payment instruction), insofar as unless otherwise stated in the respective offer.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 3-5 days, for deliveries abroad within 5-26 days after conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction). Please note that there is no delivery on Sundays and public holidays.
Personalized Jewelry
In the case of goods designed individually according to customer requirements, the correction template is created within 3-5 days after the conclusion of the contract, the design work is carried out and the goods are delivered within 21 days after the release of the correction template (if advance payment has been agreed, after the time of your payment instruction), insofar as unless otherwise stated in the respective offer.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.